Practical

Claiming back the cost of osteopathy in France and Luxembourg

What is covered, what is not, and the right questions to ask your insurer — particularly if you work across the border.

This is the question that comes up most often at the moment of booking. The answer depends on your situation, but a few principles hold in every case.

France: nothing from the state, usually something from private cover

The French state health system does not reimburse osteopathy. This is not an administrative oversight: osteopathy is not on the list of reimbursable acts, even with a doctor's prescription.

Most complementary health policies, on the other hand, include an annual allowance for complementary medicine, usually somewhere between €100 and €300 a year, often expressed as a number of sessions — two to five depending on the contract.

Luxembourg

Osteopathy is not covered there either: sessions are paid for by the patient, exactly as in France.

Cross-border workers: which system are you in?

If you live in France and work in Luxembourg, you are in principle affiliated to the Luxembourg system, while your complementary cover may be French, Luxembourgish, or arranged through your employer.

Neither statutory system reimburses osteopathy: only a complementary policy can, so that is the contract to look at. Where the appointment takes place changes nothing — just check that your insurer accepts invoices issued in the other country, as that is what most often causes trouble.

The invoice is the document that counts

You are given an invoice at the end of every session. To be accepted, it needs to show:

  • my name, my title of osteopath D.O. and my registration number
  • your name
  • the date of the appointment and the amount paid

That is the document you send to your insurer, usually through their website or app.

Three questions worth asking your insurer

  1. Does my policy include a line for osteopathy or complementary medicine?
  2. Up to what amount, and over what period — calendar year or renewal date?
  3. Are invoices issued abroad accepted?

Five minutes on the phone with your insurer saves a lot of disappointment, and the answer covers every session for the rest of the year.

Rules change and vary from one contract to the next: this is general information, not a substitute for checking with your own health fund and insurer.

This article is for information only and does not replace a consultation. For advice on your own situation, book an appointment.

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